Privacy Policy

  1. Personal information we collect

    We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

    Personal Information You Provide: We may collect Personal Information if you create an account to use our Services or communicate with us as follows:

    • Account Information: When you create an account with us, we will collect information associated with your account, including your name, contact information, account credentials, payment card information, and transaction history, (collectively, “Account Information”).
    • User Content: When you use our Services, we may collect Personal Information that is included in the input, file uploads, or feedback that you provide to our Services (“Content”).
    • Communication Information: If you communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).
    • Social Media Information: We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn. When you interact with our social media pages, we will collect
    • Personal Information that you elect to provide to us, such as your contact details (collectively, “Social Information”). In addition, the companies that host our social media pages may provide us with aggregate information and analytics about our social media activity.
    Personal Information We Receive Automatically From Your Use of the Services: When you visit, use, and interact with the Services, we may receive the following information about your visit, use, or interactions (“Technical Information”):
    • Log Data: Information that your browser automatically sends whenever you user our website(“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with our website.
    • Usage Data: We may automatically collect information about your use of the Services, such as the types of content that you view or engage with, the features you use and the actions you take, as well as your time zone, country, the dates and times of access, user agent and version, type of computer or mobile device, computer connection, IP address, and the like.
    • Device Information: Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings.
    • Cookies: We use cookies to operate and administer our Services, and improve your experience on it. A “cookie” is a piece of information sent to your browser by a website you visit. You can set your browser to accept all cookies, to reject all cookies, or to notify you whenever a cookie is offered so that you can decide each time whether to accept it. However, refusing a cookie may in some cases preclude you from using, or negatively affect the display or function of, a website or certain areas or features of a website. For more details on cookies please visit All About Cookies.
    • Analytics: We may use a variety of online analytics products that use cookies to help us analyze how users use our Services and enhance your experience when you use the Service
  2. How we use personal information

    We may use Personal Information for the following purposes:

    • To provide, administer, maintain, improve and/or analyze the Services;
    • To conduct research;
    • To communicate with you;
    • To develop new programs and services;
    • To prevent fraud, criminal activity, or misuses of our Services, and to ensure the security of our IT systems, architecture, and networks; and
    • To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

    Aggregated or De-Identified Information. We may aggregate or de-identify Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Services, through cookies, and through other means described in this Privacy Policy. We will maintain and use de-identified information in anonymous or de-identified form and we will not attempt to reidentify the information.

  3. Disclosure of personal information

    In certain circumstances we may provide your Personal Information to third parties without further notice to you, unless required by the law:

    • Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may provide Personal Information to vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, event management services, email communication software and email newsletter services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information only in the course of performing their duties to us.
    • Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be disclosed in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.
    • Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of users of the Services, or the public, or (v) protect against legal liability.
    • Affiliates: We may disclose Personal Information to our affiliates, meaning an entity that controls, is controlled by, or is under common control with OpenAI. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.
  4. Your rights

    Depending on location, individuals in the EEA, the UK, and across the globe may have certain statutory rights in relation to their Personal Information. For example, you may have the right to:

    • Access your Personal Information.
    • Delete your Personal Information.
    • Correct or update your Personal Information.
    • Transfer your Personal Information elsewhere.
    • Withdraw your consent to the processing of your Personal Information where we rely on consent as the legal basis for processing.
    • Object to or restrict the processing of your Personal Information where we rely on legitimate interests as the legal basis for processing

    You can exercise some of these rights through your OpenAI account. If you are unable to exercise your rights through your account, please send your request to dsar@openai.com.

  5. California privacy rights

    The following table provides additional information about how we disclose Personal Information. You can read more about the Personal Information we collect in “Personal information we collect” above, how we use Personal information in “How we use personal information” above, and how we retain personal information in “Security and Retention” below.

    Category of Personal InformationDisclosure of Personal InformationIdentifiers, such as your contact detailsWe disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.Commercial Information, such as your transaction historyWe disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.Network Activity Information, such as Content and how you interact with our ServicesWe disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.Geolocation DataWe disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.Your account login credentials (Sensitive Personal Information)We disclose this information to our affiliates, vendors and service providers, law enforcement, and parties involved in Transactions.

    To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to their Personal Information:

    • The right to know information about our processing of your Personal Information, including the specific pieces of Personal Information that we have collected from you;
    • The right to request deletion of your Personal Information;
    • The right to correct your Personal Information; and
    • The right to be free from discrimination relating to the exercise of any of your privacy rights.

    We don’t sell or share Personal Information as defined by the California Consumer Privacy Act, as amended by the California Privacy Rights Act. We also don’t process sensitive personal information for the purposes of inferring characteristics about a consumer.

    Exercising Your Rights. California residents can exercise their CCPA privacy rights by sending their request to dsar@openai.com.

Verification. In order to protect your Personal Information from unauthorized access, change, or deletion, we may require you to verify your credentials before you can submit a request to know, correct, or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not provide, correct, or delete your Personal Information.

Authorized Agents. you may submit a rights request through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency with us. Authorized agent requests can be submitted to dsar@openai.com.